Free chat box

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When these four parts come together, they create one seamless web chat experience for your customers and support team.

Build full-featured chat into your websites and mobile apps

Quickly connect customers to agents by adding chat buttons on your web s and sending automatic chat invitations to customers as they peruse your website. Omni-Channel routes chat requests to the right agent based on availability and qualifications. They can also run reports on live chat session records to gain insight into how ffee agents are performing.

Free chat box

Quickly connect customers to agents by adding chat buttons on your web s and sending automatic chat invitations to customers as they peruse your website. The Chat Console and Omni-Channel are helpful for customer support supervisors, bbox. Omni-Channel routes chat requests to the right agent based on availability and qualifications.

Free chat box

Bots are your agents' allies—not their replacements. Support agents use the Chat Console to send and receive messages.

Embedded chat windows are optimized for mobile browsers, so customers have a frustration-free chat experience on every device. You can implement Chat almost entirely in Setup without writing code.

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Bots are your agents' allies—not their replacements. Use Embedded Service to create a customizable chat window that customers use to get the help they need. When these four parts come together, they create one seamless web chat experience for your customers and support team.

Free chat box

Embedded chat windows are optimized for mobile browsers, so customers have a frustration-free chat experience on bbox device. You can implement Chat almost entirely in Setup without writing code.

Free chat box

The Chat Console and Omni-Channel are helpful for customer support supervisors, too. Einstein Bots are computer programs that can save both your agents and customers time by handling routine requests and gathering pre-chat information.

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However, Chat features several APIs that enable developers to fully customize the chat experience for fred org. Use Embedded Service to create a customizable chat window that customers use to get the help they need.

Einstein Bots are computer programs that can save both your agents and customers time by handling routine requests and gathering pre-chat information. Fref agents use the Chat Console to send and receive messages.

Free chat box

However, Chat features several APIs that enable developers to fully customize the chat experience freee your org. They can also run reports on live chat session records to gain insight into how their agents are performing.

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Then, add Embedded Service and Einstein Bots to give your agents and customers the best web chat experience. You have two options: use a guided setup flow or manually create a custom implementation. You have two options: use a guided setup flow or manually create a custom implementation. Then, add Embedded Service and Einstein Bots to give your agents and customers the best web chat experience.

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