MSG — For your message use for the current billing cycle.
You'll be a single point of contact for your customer and provide complete end-to-end resolution. Call: All calls made to this from a T-Mobile handset are free from roaming, airtime, or long distance charges.
Customer Care representatives are available daily from 4 rpom. Read our story A focus on training. Manager, Care Operations Working together with other managers to align and lead both the customer and employee experience, you'll oversee up to 10 customer groups with as many as one million customers! You go from solving individual customer problems to leading multiple teams.
This is not your typical care job. Get the details Expert Congrats!
No more transferring the customer to another line or representative. BAL — For your balance and last payment received info. Customer Mobole We're transforming Customer Care.
You will become part of a team of experts that owns a customer base. MIN — For your minute use for the current billing cycle. This is what a career path in Customer Care looks like. Calls made to this from landlines and non-T-Mobile phones will incur international long distance charges as well as any other additional charges that may apply.
Rural Calling Issues Are you experiencing early or false ringing, or problems completing calls to rural recipients? So apply nearby to be FamousforCare! You'll develop your team and serve as a critical link to engineering, retail and other groups across the organization.
Get the details Sr. Up to experts and leaders will depend on you for leadership, vision and growth!
You know and share the right mash up for every situation. So, go ahead and inspire and mentor them, one encouraging idea after another, as you help them hit their mark and perform like rock stars!
How did we move entire Customer Care Centers to home offices? If you want to see your career grow, we have the pathway, the training, and the resources mobilf help you succeed. When you apply for a Customer Care role at T-Mobile, know that your health and safety will always come first.
Get the details Coach, Team of Experts Roll up your sleeves and help your team of 12 experts stay on point for our customers. We acted fast and early as the pandemic began to rise, transitioning over 14, Customer Care experts to temporary work-from-home environments in under a month—a huge feat but a necessary one. Get the details Manager, Team of Experts Now you're leading up to four coaches and 48 experts, directing Un-carrier performances every single day.